My ADSL Line is down for a week already. I phone every day and they make notes, escalate etc but no luck. Work from home and have to pay for 3G that is very unstable. ...
We first reported our office fax line out of order on 12 December 2013. We are a business and need the fax line working. Telkom Business then came out on a Saturday and "fixed" the problem. Our office is not open on a Saturday! On 17.12.13 we again reported the fault as it had NOT been ...
We have been having an ongoing issue with our landline at home since December last year. After a storm or slight rain the landine goes off. At times we able to receive calls, however the line crackles and we unable to dial out. Several calls were logged with Telkom. A technician did come out to ...
My landline phone and ADSL line are out of service. The problem was reported to telkom on the 30th of December 2013, Ref 932CRK301213. This matter was escallated on the 13th January 2014, ARS571406. There is still no feedback from telkom. I tried to cancel the service from Telkom, TOC 890966415 and ...
We recently moved house and needed to enable the current telephone line installed there for ADSL use. We lodged the case a month ago and received no follow ups, even though our ISP Mweb sorted everything from their side within 2 days and are just waiting for the line to be activated. All the while, ...
Since the 2MB to 4MB ADSL upgrades in my area done in November, the internet has been consistently slow! I have logged calls for over a month (which just get closed without resolving them) and eventually a Telkom help desk person says there is a problem at the exchange in my area. This problem ...