How long does someone need to wait to have a normal telephone line activated. Line was installed last week Friday, it can't take that long to just activate the line at the exchange. I still want to activate adsl which I know takes 12-30 days... Please assist to speed up the process on line number ...
I have logged 2 calls with Telkom, one they just closed without contacting me or providing any sort of feedback. The other I have to call them for daily, they can't tell me what is wrong, they can't tell me when it will be fixed their call center is useless, I am paying them for a service I cannot ...
Good day on Monday we reported that our landline is not working. we received an acknowledgment that they have received the fault however we have not received further communication. the worse part is, my grand mother passed away on Sunday night and we needed access to the phone. we reported the ...
My line was suspended and I had asked telkom to please cancel the internet as it cannot be used if the line is suspended - they kept billing me for the internet of which I couldnt use. eventually I got through to a consultant that told me i had to pay up the arrears and then only they could cancel ...
I reported our company's voice- and DSL lines were down on 7 January 2014. As Afrihost manages our DSL, they reported it to Telkom, while I reported the other line directly to Telkom. The fault was due to contractors damaging the lines. Telkom gave progress reports on the DSL line, but nothing on ...
Further to my previous complaint SA15CNZ281113 ON 7/12/2013 WITH ANSWER REFERENCE ARS238760 that the problem was being attended to and escalated. Nothing was done!!! This is unbelievable. No technician sent out and account sent for R257 and when visiting the Telkom office again when they phoned the ...