Yesterday I went to the Telkom Direct Store in Centurion Mall (opposite the Post Office), to purchase an 8ta data bundle. I wanted to buy the 60gb 60gb promo prepaid data bundle. I paid for the airtime and the consultant loaded the bundle and told me that all was well. I returned home and logged ...
I have tried several times to get through to the 10210 call centre but have been holding on in excess of 20 mins on more than 1 occassion. This is unacceptable. Why offer a call centre service if there is no-one to take the calls. ...
Hi there Yesterday I went to Telkom to get some help in understanding my Telkom bill. We cancelled the data part of our account and I wanted to understand when and how that will reflect on my new telkom bill. I had to ask many questions in order to fully understand, but the sales lady grew more ...
I have had a telkom line for about 6 months and i have had to raise disputes for all 6 months of having the telkom account!!! I hav been in store each month and iv har to explaine my situation each month to the stire who then put me o the phone to an opperator who listens to my story again and then ...
I contacted the service support center for help regarding an error message for sending emails- I held for 15 mins and finally spoke to a technician who then put me on hold for 35mins and never came back to me. I phoned again and held another 30 min and then was told that I was at the wrong ...
I am a doctor and have moved house. I applied for a transfer of my existing service during November 2012 only to be told that they had no line available. I have an existing service and am moving 2 streets away from my old residence. I cannot practice without my Telkom line and cannot rent out my ...