Firstly the automated voice system is over the top, when eventually you get hold of an individual, you are probably transfered and then disconnected. You're barely managing your rage when this happens a third time. Thank you Thembe, Sali and Thuli for your lack of support, for transfering me and ...
With my ADSl dying once again (after being "fixed" 8 days ago) I finally realised that either: (1) Telkom techies in Benoni are iddiots or (2) Telkom have too many clients on the Rynfield exchange, as for the past three months, my ADSL has been more offline than available. Alternately, my ...
I recently applied for a line transferral from one adress to another. This has not happened yet because they phone the incorrect number contantly. I phoned the support number 4 times to change the contact number. apparently they did change it to my number, but they still phone the incorrect number. ...
We upgraded our do internet bundle to the do uncapped advanced option on Friday (01/02/2013) at the Gateway Telkom branch (order number: 92073/25). We were told it would become effective immediately. On the evening of that Friday, the service stopped. After a 30 minute hold on the 10210 helpline, I ...
I have the Telkom Mix which should be costing me R299.00 per month. The monthly totals, however, vary wildly. This month the total account is in excess of R850. I have paid R299, now you have to fix the rest of the account. I can't wait for this contract to come to an end!!! I really don't have the ...
I run a successful business from home. I'm a growing photographer and my "fans" follow my every post, except, for the last few weeks I was unable to work and have lost enormous amounts of clients due to Telkom's poor service! I have a business line with Telkom and they are making promise ...