For the last week and 1/2 we have been waiting for an elusive Telkom technician to come repair our ADSL Line. We were promised that a tech would be round on Thursday and then again Friday and Sunday. No call to apologise for a delay. I have phoned the call centre 10210 many times and get the same ...
To whom it may concern I am quite livid at this point in time at the service I am getting from Telkom. My line is so slow but yet I am paying for 2Mig speed. After contacting Internet Technical Support on numerous occasions sometimes can't even get through cos u just get this monotonous music ...
I called in to try sort out my internet connection and after 30 min waiting on hold I was assisted but the lady I spoke to after an additional hour could not fix my problem and said she would have to put me through to the internet division on which they cut me off. So I had to phone in again and ...
On Saturday morning, 2 February 2013, my internet connection again went down - no comms light/connectivity. Last time it was down for 2x weeks and only resolved after reporting it on HelloPeter. Telkom call centre is not available to take calls after hours. Through their automated service, the call ...
I recievd an threatening sms from Telkom's attorneys, Fourie Sikweyiya, the sms stated: "FINAL WARNING TELKOM PMNT R11 261.60 DUE IMM @FNB 62034383224 REF NT4442 ON DEP BR CODE 210317 TO AVOID SHERIFF." This is a long standing dispute as the account was in fact never opened by me, my ...
We recently had an adsl line installed. Internet wasn't working since Thursday. we phoned Telkom on Saturday, was put on hold for 1 hour 21 minutes (yes, i actually timed it). Then I hang up. I phoned a second time, explained to the Lady that I was on hold for so long, said, pls do not put me on ...