10 min ago i just had a great experience with a customer support Agent "Olga" from the Port Elizaberth Call Centre. Now their are many things that we don't know as telkom customers that at time negatively affect us because of the lack of knowledge on telkom protocols that are followed and ...
I logged a call for Telkom to come and fix my ADSL Line which has been faulty for the past 2 weeks. I received a reference number and after a few days phoned telkom to find out when a technician would come and resolve my problem. I subsequently received a sms from Telkom which stated that the line ...
So i Ordered an ADSL line in october 2012 . I was told that there currently needs some work to be done but it is in the pipelines and was given an expected delivery date of December I was also told that i would receive emails/sms's/phone calls with any updates regarding this 3 months go by nothing ...
For the last year, we have been experiencing problems with our ADSL connection. Telkom Technicians have been to our house probably about 5 times and each one tries something else - but the same problem still persists. Please can a technician with experience in correcting this problem be sent and ...
It's been almost a month that i called Telkom wth regards to getting my Adsl Line installed. There back office made a mistake with issuing the wrong phone number. Every time i call the call centre they give me the same story i can only esculate the matter to back office. There is no communication ...
Good day, Please could you urgently assist me? At our CEO's home, Mondi is paying for DSL fastest of R372.81 and TI-All Access Advanced 20GB of R209.65, yet the internet and WIFI is so slow they can not even do internet searches at the moment. Could someone please urgently advise why this is ...