Both our telephone and ADSL from Telkom are not working - for more than two months now. We have been at the Telkom office in Stellenbosch. People there point you to a telephone and that's it, - no more assistance. We have now phoned three times over the past two months - hanging on for between 10 ...
I have received a message my debit order didn't come through. As my wife do work with payments of accounts et. I instructed her to give the call centre a call to make a payment after poor attitude from them they refused to help her although on of the contracts on my name is her phone number. I have ...
Our company ordered a new ADSL line last year which included an ADSL router. Telkom arrived to install the line WITHOUT the router. We were then told that one would be sent. It never arrived. After literally calling every day leading up to today (23/01/2014) we finally managed to book a technician ...
I need to reboot my router about 3 to 4 times a day, to be able to go on to the internet. I continuously ask Telkom to help me with my problem, via telephone conversations, sms, e-mails. No respond of feed back. ...
I went into the Telkom Office on 9/10/2013 to advise of husband's death and to the change telephone into my name, alsp to receive a R100 discount re rental due to being a pensioner. with the relevant documentation I telephoned the accounts dept. when everything remained the unchanged and was told ...
Our internet and telephone line was extremely bad and a fault was logged with Telkom. The technician came without appointment, asked at the gate about the problem and stated that he will call me from distribution box nearby to hear the quality of the line- he then goes away never to call or return ...