I moved to a new apartment, and requested that my old line be cancelled, and a new ADSL line be installed at my new apartment. I contacted them to cancel the old line, and applied for a new line. 3 weeks later, and I have not received any news on the new installation. I logged into the telkom ...
Once again, my internet line is getting speeds that are pathetic. It was fine until Telkom decided to "upgrade" the line and now its even slower. Every time this company promises to assist with the problem and every few weeks later the line becomes useless again. It's a joke that this ...
Every month or two my internet has some sort of problem. I do everything I can to ensure the problem isn't a fault of my own before calling Telkom. I then brave the sometimes hour long wait before I get to speak to a consultant. I then explain my problem to the consultant who then makes me do ...
I have no more words left. Fault reported and escalated numerous times. After nearly 1 month ADSL / internet connection still totally unusable. Countless hours of work lost. Despite visits from Telkom personnel issues still not resolved. Internet access works for a few minutes, then off. Rebooted ...
Since the beginning of December, I have been reporting faults on my line that need attention. I have had numerous logs, only to have no service. I then upgraded my line to a 10meg line. I am not getting the speed I am paying for. I have requested a technician come out to check my line and box. ...
I new Telkom line installed 3 months age. Each month the line is down at least 5 days. The last month I have had no response to my fault being fixed or any indication of how long this will take. I am expected to pay the full amount each month, but not anymore. NO SERVICE - NO FULL payment ...