This is a warning to all future clients wanting an ADSL line from Telkom. They have the cheek to advertise their services when you get NO service from them. I installed an ADSL line at home, it worked fine with no problems, Last week on Tuesday it suddenly went off, so we called their support ...
I have been having major problems with telkom. Our countrys leading telecommunications service. I have signed up for an internet package and was told it is a 2 mbps speed. Unfortunately telkoms 2mbps speed cant even load up google at times. You tube videos takes hours to play. Loading images takes ...
I have reported that my line is down numerous times, only to be told that I have already reported it. After 8 days (the line went down on 15 January) no attempt has been made to repair the line. For almost a third of the month I am unable to use the ADSL internet and landline that I pay for in ...
I logged a fault on my land and ADSL line on 7 January. It took Telkom 2 weeks to send out a technician. I had to make almost daily calls to the call centre to follow up on the complaint and eventually to escalate the call. Every call is on average 20 minutes. With no land line I have to use your ...
Hi there, I just wanted to share a truly remarkable customer service experience with you, and i'd like this to be shared with the branch manager of Telkom Direct Canal Walk, CPT. Taryn assisted me with a purchase of 2 x tablets at your TD store -- her customer service is uncompromising! She ...
I AM A CLIENT FROM NEWCASLE, I AM BEING MESSED AROUND BY THE TELKOM IN HATFIELD, I APPLIED FOR A LANDLINE TO BE FITTED AT MY APARTMENT IN HATFILED AND HAD TO TRAVEL THERE ALMOST 450KM AND WAIT RELENTLESSLY FOR TELKOM TO COME IN.EVERYDAY ITS A NEW EXCUSE.HAVING TAKEN LEAVE FROM WORK BECAUSE OF THIS ...