I had a problem with my [URL Removed] e-mail account, so I phoned 10210 and held on for 22 min before Reubn answered, but I must say with the awesome attitude and willingness to help he made up for the long wait. He is competent, friendly and very nice. I hope he is a team leader and trains other ...
Logged a fault in November 2013 that our Telkom line is not working. Till date this has not been resolved. We cannot use our internet, call out everything is down. But I still get billed for the monthly service but I had no joy using it. Each time we must follow up and we get told that it will be ...
Yesterday, 23 January 2014 at about 3 O'clock, my husband and I was on the phone busy with a conversation. The next moment we were interrupted by somebody commanding us to get off the line. My husband asked who and why you are on our line. Then very rudely this guy named George, told my husband he ...
On the 8 Dec 2013 my ADSL stopped working as my modem was unable to connect to the exchange. I contacted Telkom and they stated the problem with them regarding the exchange. On 14 Dec I received a SMS stating the problem was fixed, which it was not. I reported the problem again and on 19 Dec and ...
After ordeing a telkom ADSL line (now realised what a bad decision that was), received an sms that the adsl was activated, however since than my line is dead, no dialing tone, nothing. Reported to telkom and was assured someone will be out the next day, 3 days later not even an update received. All ...
I applied for an ADSL installation in Dec 2013. A SMS was send to me informing me that the installation will take place on 22/01/2014, and that it is a full day appointment. I was told that they cannot commit to a specific time and that I should be available any time during the day. I then took a ...