Have been having on and off issues with our landline for over 8 weeks now. The line works and then stops - each time there is a 3 or 4 day delay for the line to get up and running. When we call the call centre, the operator tells that a technician is on his way - which never happens. The current ...
Been trying the last 3 months to sort out my account which I have been wrongly billed. January I cancelled my service due to the lack of response from complaint and account department regarding my account. They still can not give me an item missed bill for my account to prove that they are billing ...
Since the beginning of the year I recieve at least 3-4 phonecalls from variations of 031 numbers on my phone. I pick up and the phone gets put down on me. My sister told me its a and they somehow get access to your bank account and debit money regardless of whethere you answer the calls or not- Im ...
On 30th January 2013 we reported a faulty ADSL / Telephone line. On the 2nd of February we received a sms stating the matter was resolved. It was not NOT RESOLVED. it is now 5 days and I am losing money at my business with no communication to and from my clients via e-mail nor telephone. The ...
I cancelled my Telkom account last year and do not owe any money on the account, but my record on ITC shows that this account is still active. I tried calling Telkom, but I am being sent from pillar to post and no one seems to know who is responsible to update this record on ITC. I need this ...
For the past 3 weeks i've been having problems with my Internet service. the 1st week it was sorted till the next tue, then a technician came out and it was working till fri past. i'Ve been phoning telkom since sat but my complaint was only laid yesterday when i called for the second time..then my ...