Thank you to Lunga at Telkom Customer Service. Telkom has been billing me for the past year for a line that was cancelled in Jan 2012 already. Although I was a very difficult customer Lunga was very patient and professional in the handling of my complaint. He has turned this terrible complaint into ...
STILL NO RESPONSE REGARDING THIS REFERENCE. POOR SERVICE DOES NOT EXPLAIN THIS ...
I logged an online query on the Telkom website to report a fault with the landline. I only received an sms on the same day with a reference number and no communication from Telkom since then. In the mean time I am without a landline and adsl connection which I am still required to pay for at the ...
I have posted a report previously with regards to the very same problem. Poor internet. My business relies on a reliable internet and this connection is awful. I complained, Telkom fixed it temporarily and now my internet connection is worse than ever. I've logged a complaint on the Telkom website ...
I have spent close to R1000 in the last three days, just calling after Telkom. They are completely incompetent. I have 6 ADSL lines. Two of them went down. They promised to send a technician after I logged a fault, but he never showed up or called. I have also registered 4 uncapped internet ...
About a month ago my husband reported that two poles (on each side of our property but situated in the neighbouring properties) were falling over and leaning against our wall, causing it to be dangerously unstable. About three weeks ago a representative from Telkom came to inspect this, after a ...