I reported my telephone faulty last Wednesday morning (30/12) very early because I thought it could be checked that day. I received a reference nr. and it would have been sent to a technician. I heard nothing more from them. When I phoned on Friday I was told it had been allocated but nothing ...
In the recent few months, I've been struggling with connectivity speeds on my 1mbit ADSL line!! So I've upgraded to an 2mbit ADSL line!! But its still SLOWER than a Dial-Up modem! So I have been paying for a 2mbit ADSL connection for what? After a couple of fault reports, my service was still not ...
I logged a call to report a disruption in my ADSL service from Telkom 1 month ago (logged on 7 Jan after a few days w/o internet). I have since called back frequently and have had no joy in restoring my line. I was frustrated enough to cancel my services with Telkom and move to Afrihost only to ...
I paid my account and when I phoned the accounts department checked and said its active, I then phoned the orders department which told me the account is suspended. I phoned about 3 times until I had enough, I then spoke to a lady called Babalo and she phoned Luthando and they confirmed its active, ...
After a Telkom Technician came out and verified that there are Telkom cables running outside my property, they have the nerve to say "Due to high in the area, we will not replace the cables". If this is true, then why is there a huge Telkom cable running outside my property, also if this ...
I have just had a line installed because i need an ADSL line (I wish we didnt have to use Telkom for this) My order was just installed and they have mixed up my details with someone else. Im not even on their system but i have a line installed in my house!!! After an hour on the line to the order ...