We requested our 3 x business lines to be diverted to mobile numbers as they are out of order, this should be a click of a button. These are our only lines and are once again out of order. I have faxed the required documents 3 times in a 24 hour period. I have phoned Telkom 7 times from my mobile ...
On the 1st of Febraury our company's Kimberly branch relocated and we asked to cancel the lines, and decided to keep them afterwards, so we sent in a fax to stop the cancellation, also phoned and asked them not to cancel the lines anymore, and sent an email as they reqquested, yet they still ...
On 1 February 2013 we logged a complaint with Telkom Call centre as our lines (adsl/and telephone) were out of service (612CWK 010213) They informed us the line was off/broken/wires faulty. We explained this is a home office and we have no Telephone/ADSL line and/or external communications. We were ...
Telkom suspended my srevice because in 28 years of paying them on time my wife made a slip up in December. There was no notification. They just suspend the service. I have also report faults on my line about 6 times in 2 months and they fail to fix it. I paid in 3 minutes and then they could get my ...
I applied for a telephone land line 9 months ago, Telkom says there is no cables but my neighbours have land lines. They claim cable in the area, but the complex i stay in has a landline in the office. Escalation Reference number given by Telkom is 450202/32, which was given to me in June 2012. ...
After a year and few months of servicing Telkom call center, they decided to absorb all the call center stuff which was great however they did not want to pay the placement fees for the recruitment agencies that they got the stuff from .they claim to be a service provider them selves to the ...