Ive logged faults at Telkom about my adsl line maybe 10 times allready. My line is so slow that it takes about a minute just to open the Telkom website and that to log a fault on my line. When I log a fault all get the following day is a sms saying that my line issues have been resolved. When I ...
After phoning for two hours my problem on account have yet to be solve. I have been bounce from one department to another. Everytime I got transferred, I need to explain my story all over again. At the end they did not help me to solve anything. Acc problem: Applied for Telkom Simple Plan 2 on Sept ...
So what can people say : On the 2 Jan I went to Cape gate Telkom Direct all happy because I want to apply for the adsl line So I fill in all the necessary documents and asked if I can have Telkom line and data and the isp..so two later the guys pitch and say they had to put in my Telkom voice ...
I've logged numerous faults now. whenever it rains my phoneline has either a terrible crackle or it is dead. I also have very limited intermittent or no internet connectivity when it rains. I cannot afford this as I work from home and would need to travel 85km to work when my internet line is down. ...
I have to agree with other users on this site - Telkom so call escalate and issue numbers to queries here, but nothing happens - no feedback no communication even after I send them an e mail to the adress they use on thI have had no contact from Telkom despite my queries : Fault reported 21 January ...
I have had Telkom "blues for about 2 years now. For the 10 years before that, I was a really satisfied customer. Over the last two years they have been to my residence about 8 times. Originally i lived in another unit in the complex, and then moved. Have been to their service centre 3 times, ...