I applied for a land line to be installed at my home and the appointment was set for 06/02/2013 - a whole day appointment. I spent the whole day away from work to be available for the technician who did not show up! When I queried it with Telkom this morning - they say the technician tried to call ...
I recently enquired with Telkom for a ADSL line to be installed. The lady I spoke to explained to me that I would have to pay Telkom R165 pm as line rental. Yesterday they installed the line. Now they tell me they have only installed a telephone line. They now have to activate it as a ADSL line. ...
IN NOVEMBER 2012 I HAD PURCHASED AN INTERNET USB STICK THAT I PAID CASH FOR AT THE STORE.AT THE END OF NOVEMBER WHEN I HAD RECEIVED MY TELKOM BILL I NOTICED A CONTRACT FOR THE INTERNET DONGLE BEING ADDED ONTO MY HOME LANDLINE ACCOUNT.THIS IS ILLEGAL OF ADDING A CONTRACT ON MY NAME WHEN I DID NOT ...
On the 18th of Nov 2012 i gave notice to cancel my line, which then should of been cancelled on the 18th of Dec 2012 one month later. I was away in Dec and early Jan and therefore didn't receive my account for Dec, after receiving an sms with regard to the outstanding amount on the 6th Jan I called ...
THE WORST SERVICE BY HELKOM!!! I DID NOT HAVE A SERVICE FOR 19 DAYS BETWEEN NOVEMBER AND DECEMEBR 2012. AFTER SEVERAL REPORTS AND EVENTUALLY COMPLAINING TO HELLOPETER THEY EVENTUALLY FIXED THE PROBLEM. THEN THEY CREDITTED ME WITH THE DAYS I DID NOT HAVE SERVICE. IN JANUARY 2013 I RECEIVE A DOUBLE ...
I would like to thank one of your inbound agents named Collin for his help (his shift finishes at midnight). I dialled 10210 and after waiting over 30 mins Colin took my call and tried to help me. The call was cut prematurely and he didnt resolve my problem, but his supervisor and manager need to ...