Faulty ADSL system installed - I had to go and exchange it (I live in Heidelberg so had to drive to Fourways). Second ADSL system also faulty! A staff member of mine spend 4 hours on the phone hanging and being passed around, eventually he was cut off while everyone went home at Telkom. Second day ...
Hi Telkom created 2 accounts on my name without me knowing and they suspended my internet. On top of it I've got a bill that is uncalled for. I need my internet activated again! ...
The staff are very rude and unhelpful at the Lenasia trade route mall Telkom direct shop. Additionally, almost every time i go there on a weekend they claim their systems are down and cant help me. Is there no manual way to help a customer considering their systems are almost always down?!? or are ...
When applying for my Telkom Line i spoke to a fantastic call centre agent, Nicole. My line was installed yesterday. The technitian left no information re my telephone number, how to set up the internet.after numerous calls to the call centre and then actually paying an IT guy to set it up for me i ...
2-3 WEEKS LATER, AGAIN NOTHING HAPPENS, NO ONE CONTACTS ME, JUST A REPLY ON HELLO PETER TO PRETEND THAT THEY CARE. it seems all i do is complain on hello peter only to have a telkom person reply saying thanks and nothing gets done. if the guy reading this is the one that pretended to help me 2-3 ...
I ran out of bandwidth and needed to top up today. I dreaded the call the way one dreads a visit from one's mother-in-law after her hip operation. Instead, i was pleasantly surprised, mostly by the attitude and service from Staphina. I do have two complaints: 1. I waited way, way, way, way, way, ...