I wanted to see the usage for my ADSL for February but YOUR USELESS website crashed. There's no error message saying that you're undergoing maintenance, undergoing construction, etc. I AM NOT IMPRESSED! Another incident of incompetence ...
This is another great example of shocking service from Telkom. I placed an order for a new phone line on 27th January. Technician came to premises and said everything was working. When I tried to dial the number it said "The number you have dialed does not exist". So I asked him about it ...
I have been trying since December to close my telkom account. I have received a reference Number as well as the person I spoke to assured me that my account would be close wef 1 Jan. I have paid my account up to date but will NOT pay for Jan and Feb, as they did not close my account. I have ...
I used the moving house service on telkoms website and was informed that I would be contacted with in 48 hrs. One month later Nothing happened. I tried the contact centre line multiple the times but have as of yet not been able to speak to a person. Is it just me or were is the customer service? ...
We're on Telkom's DO Uncapped internet plan and after nearly a week of problems with the streaming of videos from video sites like Youtube, I called Telkom's Tech Support for assistance. I spoke to Livanne who, although not good at articulating herself when having to explain the problem, was fairly ...
I had the fifth (5th) technician out today. Problems with my Internet still persists. Im paying up to 900rand every month on time with no delays but my interent keeps on degrading by the day. Everytime a technician comes out the internet runs like lightning for 20 mins and the throttles down to ...