I am trying to move my telkom line from one house to another. I arranged the entire thing with a consultant on 7 February - she gave me a reference number. Today I tried to arrange the move for a specific date. My reference number can not be allocated. My telephone number and accounts seem to be ...
I reported my service was not working on the 11/2/2013 and was assured that this will not happen again and guess what my tel is down again and I tried to report the problem but I get this "Unfortunately your request could not be completed. An email was sent to a call centre agent to either ...
I don't know how much more we can complain and log faults! We've been waiting for a line to be fixed at my home for close to 2months now! Whenever we call we're given some date and on that date no-one shows up! Horrible! Just pathetic and uninterested... Telkom really are incompetent! ...
Hi i ordered an adsl line but was told after a while that there is no infrastructure in my area, but my neighbour 5mtrs away has ordered and awaiting installation has he has infrastructure . how is this possible? what is Telkom up to? ...
Telkom advert online said free cordless phone and moving line will be done around requested date if app made 30 days in advance. i planned to move house on 20 Feb 2013 and application was made early January 2013. As 20 Feb drew near I called Telkom to find out what was going on and was told my ...
We have been PROMISED since NOVEMBER 2013 that our internet WILL be set up and connected by 1 MARCH 2013. That is in THREE days and Telkom has not done anything to book the installation. We've written on HelloPeter at least three or four times and every time, they send you an escalation number to ...