Wrote a complaint, still havent come back to me, pure excellence in your service, you just keeep going on with your service, sorry you dont have any service!!! come back to me!!! ...
I moved house at the end of November 2012 and requested that my Telkom ADSL line be moved to the new premises. This was done, but ever since I am being billed for 2 Telkom lines! (the old number and the new number). I reported this 3 times already with 3 different reference numbers, and even lodged ...
Reported internet dead on 14 Feb. Called numerous times after that. No service and no feedback from Telkom. Today 27 Feb, they call to ask if my phone is now working haha. THE INTERNET is dead, not the phone. So now they will assign a technician. I don't understand. Don't they have managers & ...
I called up to get a new line and adsl for my home, i inquired price on 1mb uncapped package and person on phone told me they have it on promotion for x price, i confirmed and asked are you sure and they were like yes, that includes line rental, 1mb uncapped adsl, i say wow i will take that, then ...
I have been struggling for months (since October) to get telephone and internet services from Telkom and Owen is the first employee who has been able to assist me. i am very thankful for his empathy and willingness to assist me with obtain these services. I have been sent from pillar to post, given ...
Telkom suspended my line due to accounts issues on their side. After many calls I finally got the line working again but the internet, since the suspension, is still not working. I have been on hold for 1 hour now. Your service is terrible, if you were not a monopoly, you would be out of business. ...