It appears that staff are unaware that customers were advised by Telkom that they should ask to have their ADSL line locked to our ADSL account once we have applied for the new Post Paid option. After waiting ages for assistance the staff deliberately cut me off twice this morning when I requested ...
My Telkom Account seems to have been going up and up and on further investigation I found that I am being charged for a service that Telkom has long since included in the monthly Voice Contract. I called in on the 5th February to cancel the service called Multi-Call Plus. My latest invoice has just ...
I recently applied for my line to be relocated online, as well as over the phone. They then told me that it would take up to 7 days for a technician to come out and install my line. I received an sms 4 days ago that my application has been processed but they cannot yet tell me when they will b ...
Hi I need someone at Telkom to help me I am getting fed up with the service I am receiving from Telkom. My ADSL 2Mbps Line is giving me problems with speed from the 29 Jan 2013, every time I log a fault Telkom sms me later telling me it is resolved but it is not, the fasted line speed I was able to ...
I've placed an order at Telkom a month ago to move my line to my new address on 01/03/2013. Telkom confirmed the order 71813341A, the technician called me the day after I placed the order to confirm as well. on 28/02/2013 technician called to confirm that he will be there on 01/03 and me ...
In August 2011, we applied for an ADSL line for our apartment in Mouille Point. The sales consultant on the phone mentioned that if we took a callmore package, the installation of the line would be free. We took the package. On our next months bill there was charge for "other" and when i ...