On Wed 20 Feb 2013 I send a complaint on Hello Peter, Fri 22 Feb 2013 they responded with this e-mail ; Good day Thank you for your post. Kindly be advised that the matter has been escalated to the relevant department to be investigated. We will provide you with feedback. Your escalation reference ...
I emailed an official letter to: [Email Removed] on 28 February requesting to cancel/terminate my business line (011) 436 2428 with immediate effect. To date, this request has not been actioned. Please can this be done immediately. I am very unhappy with Telkom and the charge of R811.00 that was ...
At the end of November 2012 my dad receive an account to the amount of R4, 448.67. On the 5th of December 2012 I contact Telkom and they promise to rectify this account. When we receive the statement at the end of December 2012 the account was not rectify and I phone Telkom again on the 3rd of ...
Recently we took out a telkom package where we got additional hardware with the package. We had to go into Telkom to collect the hardware. A guy named Shaun helped us. He was very helpfull and efficient and very friendly. They were out of stock on 1 item - but he managed to get that to us within 2 ...
I applied for an 8-ta contract at a Telkom Direct store last week. I waited for feedback on my application and eventually went into the store to find out why I had not heard anything. I was then told that I had an amount outstanding. When I followed up on this I was told that there was an amount ...
Our business closed down at the end of October and since then I have been attempting to get the accounts closed and all bills settled. As of today (4 March 2013), I have had little success with getting this done. Telkom Direct branches do not normally deal with closing accounts but Renee could see ...