After my previous complaint on the 25th a technition came to my house yesterday and left a note on the door saying he visited our house while we ere out. Both my Domestic and i were at home. Telkom has my cell no as well. The Technition by the name of Adolfh could not have tried very hard to get ...
Like a lot of South Africans I make a living by running a small business from home. I find myself paralised on a weekly basis by my Telkom landline being dead. The repair path is a confusion of SMSs and normally takes about a week to resolve during which time my clients think I am not answering my ...
I was going to complain about Telkom SA here but thought i would have a quick look at their attitude towards the complaints they get here, well to no surprise I don't think I will bother. They have the monopoly and don't care how they treat the consumer. Don't think any one here needs an ...
As of October 2012 my internet has not been what it was. I have patiently waited for 5 months and all I get from Telkom technicians is that there are upgrades in progress. There is no estimate of when these would be done. All i use my line for is playing games and the instability of the line is ...
Apply for an ADSL line (uncapped) in mid January. Line was installed but after 3 weeks my line were throttled so bad I was not able to even browse. I called customer service to cancel my ADSL package with the reply that a consultant will call me back with conformation within 5days time. 4Weeks ...
Extremely slow response is experienced from Telkom. We are paying for 4M ADSL line for the past 5years, and never experienced relative good line speed!!! Lately more that one service request was logged with them, but still the line is extremely slow. All calls logged are just closed as been fixed, ...