I have been trying to cancell my landline since the 04.02.2013. I was told that I had to cancel my MWEB contract first whis I did. I advised Eva that I had a email from MWEB confirming that the contract was cancelled and asked her if I could email it to her. Her anwer was..She cannot cancel my ...
In January I logged a fault with Telkom because of connection and speed issues on my ADSL line. I was informed that the problem was due to an over-congested exchange in the area and that it would unfortunately take some time to be fixed. Three weeks later I followed up on the fault, but the ...
As from the very first moth I signed up with Telkom I had problems with billing and I had to phone and go through the whole excellent call center experience. I eventually decided to cancel my line due to frustration and I was told to pay another months installment 30 day notice period. I paid it ...
On the 18 January 2013 I submitted a complaint through Hello Peter to which a certain Tshego Matlow responded. It promised an investigation and feedback. To date I have received nothing so what is Telkom doing? Some businesses employ winners but I think Telkom is filled with losers ...
Hello. I would like to submit a report on how poor my Telkom service has been at my current residence since November 2012. I am currently a premium account holder with a 4MB ADSL line. My line drops and losses connectivity everyday and the service is even poorer over weekends - I cant watch a ...
This is a complaint about the disastrous service we have been currently experiencing from Telkom. First and foremost the Telkom Direct store at Cresta doesn't bother to come back to clients. We have been waiting more than 2 weeks for information on availability on a Billion 810VNTX modem yet still ...