On the 28th January, I phoned Telkom to advise that I was moving out of my existing place and would be staying in a temporary place for a month whereafter I would move into my new place on the 1st March 2013. I confirmed my new address at that point in time. I wanted to move my ADSL line. I was ...
Goodday We applied for a telkom line 2 years ago and they told us there is no lines available. But the installation is on hold. Suddenly in December 2012 they phoned us and say they will send a tecnition for installation. We phone them about 3 weks ago thry told us no the line is again onhold. We ...
I logged a fault and I've since had NO response from Telkom. Please send a technician to investigate the noise on my line. This is also preventing my ADSL from working correctly. Reference number is: 501CWK270213 ...
Dear HelloPeter. I Previously sent you an email about bad Telkom Service in account to our 4 Meg Internet Line. The problem was resolved for exactly 2 days and as before and as I expected, all the problems started again. I have phoned Telkom Customer Care more than 50 TIMES the last 2 months, but ...
After 7 calls to the call centre in 28days I have still not been able to get hold of someone at Telkom to cancel my line. Each time I get through to an agent at the call centre they just drop the line??? Telkom has to be the worst managed company in South Africa, seriously... Your service is up to! ...
I moved home at the start of February, gave Telkom more than a months' notice. Telkom engineer came to the house and said that I need to have a draw wire installed. (This seems to be the standard first response whenever I have dealt with Telkom) At the house I just moved from I had the same ...