About three weeks ago TELKOM disconnected our ADSL line without any instructions from myself or my wife, since then it's been a 3 week battle to try and get the line reconnected. Every time I phone them it seems I speak to every other person other than someone that can help me. I now need help to ...
I am fed up now, spent over 2 hours on call with the call center. On 7 March 2013, I requested the Uncapped Premium Plus product from your store on Zambesi drive, Pretoria. On 14 March I received an online bill in excess of R3800! The uncapped premium plus is R699 per month, how is that possible? ...
Called mid January to do a transfer of land line which includes ADSL for 1st February which did not happen on that date but a week later. When doing a transfer of land line surely this means changing one's address, well it did NOT. Called and spoke with Deidre who confirmed categorically that she ...
Since 14th of March once again the telephone line went dead and it is still down. This is due to cable beeing hijacked. In the past year each month we suffer up to 10 days without service due to cable hijacks. Often several houses in the neighborhood are affected. We understand that cable hijack is ...
Dealing with Telkom feels like hitting my head against a brick wall - I get a lot of self-inflicted pain, but I'm getting nowhere to solving my problem which has been ongoing for more than a year. Since my last report, someone from Telkom called me on Wed 20 Mar to test my ADSL. I was at the ...
After my Lease Agreement with Just Letting was cancelled 4 days before I had to take occupation and I had already applied to TELKOM for my ADSL line to be transferred, I had to cancel the transfer of the line. I called 10210 and told the lady what happened, she advised to wait for the technician to ...