I have not received a bill for almost 3 months, since moving. You moved my line, surely you should move my bill? Trying to phone the call centre is a joke. 3 days in a row, 1 hour and still in queue. Please phone me so I can get my bill. Not a difficult query. ...
My telkom line has been out of order for a while now. I have called the call centre twice and being told i need to wait because there is NO TURN AROUND TIME FOR TECHNICIANS. Apparently according to Akona a very well bad attitude equipment agent at your call centre Telkom has not turn around time. ...
No wonder telkom is retrenching people, they simply do not work. I have tried for the last hour to get through to telkom accounts department to get a bill, no one answer you hold on for 15 - 20 minutes no luck, how can you get through to telkom to get some service??? This is very frustrating I have ...
I refer to my account 242072560001 dated 10.03.13, yesterday i spoke to Thozame and Zoliswea on 10217 these representatives of Telkom could not explain the interest, i also sent an automatic complain on telkoms website no response. can someone please explain what this interest refers to as i want ...
Almost 2 years ago I canceled a Telkom ADSL line, because I moved from PTA to JHB. Due to Telkoms incompetence, and a "new" lady, that didnt know what she was doing, the line didnt get canceled. 6months later I got a call from their lawyers (Mrs. van Zyl, MMM Capital (PTY) LTD) legally ...
I am fedup with this issue because i have been on and off the phone with Telkom and Trudon but no one wants to assist me. Trudon is ripping off my mom and that has lead to Telkom suspending her telephone line. Why is Telkom dealing with amateurs like Trudon? They do not know what customer service ...