On Saturday 9 March, I purchased R200 airtime from Telkom in Key West. I was told that the airtime would be loaded. On arriving home, I discovered that this had not been done. On the receipt was a cellphone number and the talktime balance was R149 although my home number also appeared o the ...
My Land line has not been working for the last month, every time we contact Telkom they say that the Tech are working on it. I am running a business from home this is really not helping. ...
This dates back to 2011, when my telephone line was as due to me cancelling my account and Telkom notifying me that the balance will be written off due to the fact that I am no longer able to use it. In the beginning of 2012 I brought the matter to Telkom's attention that I was listed on ITC for ...
I bought R100.00 Telkom airtime via cell phone banking with FNB on the 21/03/2013 (Public Holiday). After confirming the transaction, I received an sms with the voucher number, as well as the serial number. When trying to load the voucher number I got a voice prompt advising me that the voucher ...
I phoned Telkom to query my account. The call centre agent did not even listen to my explanation, but immediately decided I am just wasting her time and does not understand. Only when she went through the trouble of listening to me she agreed that it was wrong. This treatment of clients will cause ...
As expected, since my previous debacle with Telkom, which did get resolved after posting on your web site, I am being billed for a service that did not exist. The previous problem involved getting a second line installed with ADSL as requested early February. The physical line and ADSL were ...