Our Telkom line has been down for the almost three weeks! We reported it and it took a week for someone to come and look at the line, and then he told us its an underground cable problem. For the last two weeks we have been waiting for someone to fix the line. We have no telephone and no wi-fi, ...
I AM SOOOOO ANGRY AT THE SERVICE RECEIVED FROM TELKOM. I MOVED ON THE 1/02/2013 AND WAS ASSURED THAT THE MOVING OF MY LINE WAS FREE. AFTER RECEIVING A STATEMENT OF r1470.46 APON FURTHER INVESTIGATION 2 WEEKS AGO I FOUND OUT I WAS CHARGED r480 FOR RELOCTION. I IMMEDIATLY CALLED THE CALL CENTRE AND ...
I have had a string of complaints against Telkom some I have written on the website before, but credit is also due when they go beyond the extra mile. Telkom double billed me for the month of March when their debit when through. The first call that I received today was from Telkom clarifying ...
HEADLINE DEBIT ORDER SERVICE FEE We started using Telkom beginning Feb 2013. When we first signed up I asked them to take the debit order after the 28th as that is when I get paid! So of course they try take it on the 26th and it bounced as I did not have enough money in my account. We went to pay ...
I directed an enquiry to you regarding the ADSL product offering and my account. I have not received any response from you on my enquiry, however Russel who manages the idirect inbox has advised me that the query has been closed as the matter has been dealth with to my satisfactory. What is the ...
Logged a call with telkom to have my ADSL line fixed as it doesn't sync, Telkom field tech came out to my house plugged in a phone heard the noise on the line, said he would come back and was on his way to the street box to do something there and that he would phone me to test when he is done. this ...