2 years ago telkom started building a tower in my area as we get cut off by a mountain. That tower is still up but has never been online once and so many people in my are want to get adsl ASAP!! After calling and getting redirected 3 times to be told that "We cant tell you that ...
We have reported the Internet ADLS goes down every night at around 6pm since 09 March - 3 weeks it only goes down at night They have check it in the day - cleared the fault because its working but they cannot understand that its a night problem . the Fault reporting just goes on and on with ...
ON 13 MARCH 2013 I SUBMITTED A COMPLAINT TO HELLO PETER AND RECEIVED A SHORT REPLY FROM MUVO THUSI AT THE ESCALATION CENTRE QUOTING ESCALATION REF NUMBER ARS223855. STILL!!! NO RESPONSE HAS BEEN RECEIVED FROM TELKOM???!!! THIS IS BAD SERVICE AT ITS WORST!!! I AM CURRENTLY MAKING AN ATTEMPT TO GET ...
Internet access speed went down to a crawl 2 months ago (was acceptably running at about 1.8Mbps before). Now Ping response is often more than 1000ms and download speeds vary between zero and 800kbps. The speed recovers somewhat during the night and early mornings but then goes slow again later in ...
I transferred a business line from the previous owner into my name and paid everything outstanding. Later I received an outstanding amount sms.. which I wanted to query. I went to Telkom direct who, as usual, couldn't deal with the problem because they were too busy standing around joking, trying ...
I'M REALLY NOT HAPPY WITH TELKOM! I ordered the R399pm internet package on 5th Feb 2013 & I was told to wait 7-21 days for it to be installed because I requested a new line. I called Telkom on 24th Feb after no communication was made with me & was told to pay a R700 deposit & all will ...