Hello Pieter, After logging a complaint here. There is still a problem after 7days. So I logged yet another call with Telkom, The technician confirm and reported that the problem is with the old decaying & overpopulated Exchange that I am connected to. According to the technician their ...
I am a Telkom residential customer (011 482 9500). I cancelled my ADSL service with uncapped data in January 2013 due to the cost being too high and kept the landline. I decided to request the service on a more affordable option. I called on the 25/03/2013, approximately 11:20 and went through to ...
Have been trying to get an issue with my ADSL line resolved since 11/03/2013. Even at a point where i had to purchase new PC, doing my own troubleshooting. I have logged three queries with Telkom (Reference number (8CRK110313, 933CRK200313 and 17CRK270313) also called the call centre and visited ...
We have reached wits end! We run a company and our lines (Both of them) are constantly experiencing problems! On the main line we have so far reported 4 faults since the beginning of the year. This is bad for our business. Its the second time that we've had crossed lines too. And to make matters ...
Hi, I first applied for an ADSL line in 2011 someone came to my house while I was away on business and installed something upon my arrival I called up Telkom 10210 to check what was left for me to do, Every time I called nobody could pick up my details One of the ladies asked me if I had paid the ...
Hi I just want to compliment Musa from the bottom of my heart for such fantastic service! Telkom honestly offers the best valule in terms of Internet compared to all mobile networks - and thank you Musa for assisting me in getting the right ADSL! All the best - you are a definite asset to Telkom ...