Dear Telkom, Recently, we upgraded our internet package to the Telkom Uncapped 1mbps Internet. Since then, a lot of bad things happened. 1) Our internet connection was sometimes non-existent, and calling the 10210 number was an absolute waste of time. Sometimes waiting up to 45 minutes for a ...
The Telkom lines were in my area and as a result I stopped the payment of the account. It took Telkom a month and a half to restore the service with no communication whatsoever. I kept on getting reference numbers and promises to be called back with no one actually doing anything. Telkom promptly ...
My internet connection is giving me trouble for 3years and Telkom does nothing. I cannot watch videos, I cannot play games, I can hardly browse. When are you going to fix this? Please tell me what I am paying for? Can I start sending you some of my medical bills due to the stress of this? WHAT DO ...
Good day Sir/Madam On the 01/02/2013 I'v called Telkom to request that my ADS Line being transferred to Afrihost on which your agent plead that I must stay with Telkom and that I can have (25% off) my internet uncapp plus your telephone services all inclusive for R472 per month, including tax. Ref. ...
After having an ADSL line installed nearly 2 weeks ago, my partner and I found that our router was not syncing. After calling support, and after 5 re-tellings, we were informed that our ADSL line was now a prepaid phone line belonging to someone else. No Explanation was given as to why, or how it ...
I have signed up for ADSL with Telkom over a month ago. Service worked at first for a week or so but was very slow. Logged ticket around 19 March for slow speeds. Worked on and off. since April 2nd ADSL does not work at all. Called daily and call centre does the same troubleshooting each time until ...