I logged a fault (235CRK280313) on the 28Mar2013 as my telephone and ADSL line were down. My lines are still down. A female technician came by on Friday (5Apr), my daughter was at home at the time, she had a look and said that she needed to get on top of a pole but didn't. So she said that she will ...
I logged a fault on my business line the first time around 9 March. My ADSL works, but there is no dial tone on my phone. My credit card machine is connected to this line so I am loosing out on all my credit card sales. Nobody have come out to my premises to see what is wrong. Twice now they have ...
I ordered a new line with ADSL 1Mbps and it was all installed within 3 working days. It took me 1 call to 10210 and surprisingly the call -centre was quick and efficient. After the installation, it took me a mere 3 calls to sort me completely out with my internet setup. Please give these Telkom ...
My wife and I run our small businesses from home and both are heavily reliant on ADSL Telkom and we are on the fastest ADSL. Logged a call on 4 April, today is 7 April, no word from Telkom. Decided to try call centre today. Phoned 1st time and here is what happened: (1) Tree prompt auto answer ...
I reported my line not working at Wednesday 27 march. they have up until today not sorted it out. they have even migrated my number without my permission. every time i phone they say that i must contact a different department or that the department is not working on these days. i even went to ...
On the 18 th of March my Telkom phone and adsl line went dead, I reported it the next day to Telkom. It is almost 3 weeks and still no service. How is it possible that Telkom cant restore the service in a 15 day time period? I think this is pathetic!!! I am definetly not going to pay for the adsl ...