I want to b sarcastic in saying that Telkom Customer Service doesn't exist, not in my history with them in business or private. When I started my call I was already highly irritated as when I phoned yesterday, the lady put the phone down in my ear. Had my phone cut cos I paid a month late. I ...
Hi I have settled the outstanding balance, and closed the account but on itc it still shows that I am owing telkom and the account is still active. I have tried to contact telkom but no one is coming up with a vilid answer or help. This is effecting my credit profile ...
On 21 Feb 2013 I asked telkom to move my line, a process that normally takes 1 to 2 weeks, the following week I called I got a there may be a problem with the area, the following week I called and I was told the infrastructure is here, there is no problem. After numerous phonecalls I am still ...
The "engaged" tone on my mother's landline disappeared several months ago. When I call her (as an example, as this happens to anyone that calls her) and she is busy on the line to someone else, I hear a "ringing" tone instead of an "engaged" tone. She in turns hears a ...
My phone line was suspended about 6 months ago for a measly R150 2 weeks past due. I paid the re-connection fee and we carried on. Now, Telkom has just re-supended my line again because the bill hasn't been paid for March. I agree that the bill hasnt been paid and why not? - the bill has not ...
The incident below was communicated and resolved timeously. Extremely satisfied with the service. Thanks Abashni. --- "I took the Z10 Blackberry on a new contract (Smart 1 @ R358 pm) mid March. The contract clearly states "FREE SIM AND CONNECTION WORTH R200". Yesterday (03/04) I ...