2010 when we installed our line, we picked up that our line was faulty on numerous complaints that we lodged about our line.january 2013 we phoned them 2reconnect our line and they said that we will be chraged a connetion fee seeing that they discontinued our line. We paid the connection fee of 380 ...
One of our ADSL circuits went down on 07/03/2013. Call was logged with Telkom's Business Call Centre the same morning for this circuit and a reference supplied. Subsequent follow up with Telkom regarding revealed some sort of network failure at the exchange. A network failure reference was ...
I have reported this fault on the 3rd of April already. It is the 5th day and the line is still not working. Nobody has been to visit my house or contacted us yet. Telephone number 021 975 9118. Its a prepaid phone and there is NO line. It just makes a shhhh noice. ...
Telkom has no contract signed between them and I for any billing concerning the 3 months probation free internet promo the ran in January 2012, since last year I have been contacted by attorneys who have tried to force me to pay for a service that was free. I have made queries with these attorneys ...
Dear Telkom, Two months ago I phoned the Telkom number to cancel our account since we are moving (have moved) to another country. After waiting on hold for nearly an hour (listening to that awful music), I decided to visit the Kenilworth branch, to cancel our account in person. After waiting in the ...
Good Day In February I called telkom to transfer my service to my new address. I was told it will take 10 working day. On the 12 March 2013 I then called in again to cancel my service as Telkom did not get back to me with transferring my service and every month I get a bill and I pay it but yet no ...