It has been quite a few years since ADSL has come to South Africa yet people in Eden Park still can not get it, even though all the ares around Eden Park have access to ADSL. This is really frustrating because there are many customers just waiting for the opportunity yet we are not receiving it. ...
My ADSL line was migrated from Mweb back to Telkom and was then suspended for no reason at all, when I phoned Telkom I was assured by the operator that the line would be reactivated within 30min. 2 hours later and plenty of calls to Telkom later still no reactivation ...
On 20 Feb, I informed Telkom that I would be moving from Ottery to Plumstead. I asked that the Ottery line be cancelled and a new line be installed. This process took about 20 mins and I was reassured that all was in order by the very efficient consultant. OR SO I THOUGHT!!! Over the next few days ...
At the end of September 2012 I called the Telkom call centre to cancel my telephone account. After nearly an hour on the phone being switched from one department to another I was told to downgrade my acount and pay the monthy rental in order to keep the same telephone number, This I did. In ...
We have paid for ADSL lines that we have ports for they insist they can NOT supply ADSL although when we applied they happily took R700 i then said we have 6 boxes that clearly state ISDN so then can we have ISDN he then continued with a condescending Tone and when he said "now listen to me ...
Applied for a landline last year kept on calling but got no solution so forgot about it and lost the ref number. Went to the store and it is closed with no contact numbers. Called the customer services number got another ref number and was told someone will call me. Its a week from that and today I ...