Telkom has just closed fault reference (749CTK270313). Not sure how as now one has been round to fix and we still have no dial tone and intermittent ADSL from 2013-03-27. We did have some come round to check the repair on the fault (Yes the one that has not been fixed). They were surprised that ...
My ISP, Afrihost, reported a fault on my ADSL line on Tuesday. On Friday I received a call from a technician saying that he would be around on Saturday to have a look at my line. I cancelled my plans for the weekend and sat in my flat for the whole day, only for the technician not to show up. My ...
Ive been using Telkom for quite a while now as an ISP, this problem reared its head late last year, where my PING was so high that I cannot play ANY games (this is the sole reason I have the internet connection). Besides really bad service on this matter, and it taking about a month, they finally ...
In order to change the account holder of our Telkom line, we had to cancel our associated MWEB ADSL line temporarily. For some for reason, in this gap in our ADSL subscription, Telkom charged us for ADSL even though we did not request or use it. During the week, I received an SMS with an amount to ...
I made a report under the heading 'You Won't believe what Telkom Did to Us' in March. We received a 'Suppliers Response' That is just automatically printed. In other words it actually means nothing! They COULDN"T CARE LESS!!! ...
I have been contacting Telkom for the last 4 weeks re transfer of my line to my new premises. Technician came out, met me but couldnt complete it due to a technical problem as I as was told by the call centre. When I called back yesterday they have no record of this at all. They and I dont know ...