We log calls for them to fix our lines as we cannot hear any one on one of our lines!! every time a technician comes out they say that we must just wait the problem will be fixed and they never repair our lines, we pay for these lines to WORK!! this has being on going since the begining of march ...
Great experience thus far for a new 1mbps uncapped ADSL line. Installation procedure was quick, efficient and painless. More importantly, Telkom kept me informed throughout the process, both with technician visits and installation procedures through calls and sms. They even did a post delivery ...
I had a telkom adsl line installed at house in September 2012, the only bill that i received from telkom was in October / November 2012. Which i constantly called telkom about an account for which i can pay my bill on. In January 2013 my line was disconnected and i called telkom several times to ...
Upon return from a fantastic holiday only to find that my line speed is still slow and has not been rectified. This is my 5th complaint on Hello Peter, which does not seem even get TELKOM to budge! All they do is reply by e-mail, saying they have escalated the query... and that the last I hear from ...
Took about 14 days and several sim swops to get a sim that partially works:- still - Subscriber not available, often 6 attempts before calls go through (receiving) anyone else having this issue? reported to Apple as well ...
I phoned 10210 to follow up on an adsl line upgrade - My order number is 76120070 and am told that the line is activated and ready to use, The call gets cut so I phone back to be told by another person that the order is incomplete and I need to wait for an sms before it will be complete, It would ...