Despite reporting my phone line and ADSL down on 04 04 2013 a Telkom technician has still not attended to the matter. I have tried on repeated occasions to escalate the problem as outlined in Telkoms code of practiice. However, on each occasion that I have called, I have been told by the call ...
I have made numerous phone calls to Telkom about the "non-existent" line that we have. Our residential line does not appear to work and this has been carrying on for the past month. A house phone is essential as we have sick elders living with us and with no line how are they supposed to ...
I have had an sms threatening to suspend my line and a voice mail on my land line threatening same accusing me of not paying my account when I have. I tried to send a proof of payment to their website as the various email addresses they have bounced back my attempts to email them as unread. I ...
A telkom Technician was attending a fault on a neighbours line, as my wife was alone at home she would not let them into our property. The Tech managed to gain access through the neighbour to attend to his line, but disconnected our line "out of spite" or "for fun", my line has ...
To Whom It May Concern: Firstly, when I applied for an ADSL line I received incredible service. I had internet within only FOUR days. I boasted about Telkom to everyone. Secondly, not even one month later my internet stopped working. The tech was prompt in locating the fault, which turned out to be ...
Last month I moved home and released my ADSL line from Cybersmart so Telkom could move my line to my new address. I was smacked with a bill of R333.66. I queried this on Hellopeter, I was told it would be investigated, but nothing. I check my bill online now, firstly my address hasn't been updated ...