Our internet has been out of order for 4 months now. Telkom is aware of the problem and also the cause, but chose to ignore it and do absolutely nothing about it. The internet card in the Telkom box on the street corner is broken, but the person responsible for ordering new cards, refuses to do so. ...
Hi Telkom I am paying for an un-capped 4mb line from MWeb which was working well until the end of last year. Now however when I try to use the internet in the evening after work, I am not even able to load the [URL Removed] website, let alone email or anything else. I have contacted MWEB and they ...
I recently applied for a home land line from Telkom. After more than 3 weeks, i did not get any reply from them. I phoned in and they confirmed my order. Then Telkom told me that there is insufficient infrastructure in my area and it will take 12months before they can assist with a line. Come on, ...
My landline went down on Easter Sunday it was reported on the 2nd of April and i received an sms with report number 25CRK020413, I'm deaf so a friend reported it for me, they told her that the fibre optic cable is damaged and they were fixing it. 10 days later and still not fixed, 3 phone calls to ...
This matter has been ongoing - was sorted out at the end of last year, but since a few drops of rain we are back to square one. If I am on the internet, which I need from 8am - 10pm daily, and a phone call comes in the internet is cut off - which is costing me money. I am not able to make a phone ...
I rent my phone line from TELKOM; my ISP is CYBERSMART. Since February my internet service has been zero, poor & intermittent. I logged calls with Telkom in February, March and in April. They claim to have fixed the problem in each month. I currently have zero internet connectivity - since late ...