I havent' recieved any telkom bill for about 1 year but kept on paying whilst trying to sort out the problem of me not recieving the bill. For the last 6 months I didnt have any use of my Internet or telephone line. The reason according to Telkom was arrears, but still I did not recieve any bill. ...
I moved homes in february, on the 25/02/13 i called telkom and asked them to have my line moved to my new address. I received an sms confirmation with this request. After a week i called to find out what was going on as i havent heard from them. Firstly when you call in the call either gets ...
ARS 224040 On 20 March Telkom finally called me to inform me that they were resolving my complaint and moving the amount I was incorrectly billed to the new tenant. Today I received another copy of an account with the same amount on it. It has not been resolved. When I called Telkom I spoke to Mr ...
I started a 15G data contract with 8ta in March, it was loaded with the pro rated amount for the remaining days in March. In April the sim card was not loaded with data and I need this sim card for my business. I have called the call center and they said the sim card is registered as a pre paid sim ...
I logged a fault 79CRK310313 on 31st of March 2013, the afternoon my internet stopped working. Telkom dsl tested the line and found that there was a line fault. The fault was escalated on the 4th of April due to no action 507175/040413 fault was then re escalated as the fault still had not been ...
I have a 1mbps line rental from telkom, ive had it almost 2 months now and in the beginning it worked fine but for the last week EVERY SINGLE NIGHT at around 6-7 the connection dies and wont come back on at all until the next morning!!.this is so frustrating and ive been on the phone with mweb and ...