We are struggling with our connection from day one. The answer from the technician is: It is because we are very far from America that we struggle with downloading web pages. We pay the same as people in PE or even Gauteng, but we get 1% of the connectivety. ...
The loop we are stuck in with Telkom: About 2 years ago, the ADSL line was on 4MB/s, they said we can upgrade to 10MB/s without additional charge. It was awesome for about 3 months... realistically it was about 4MB/s. We started having line issues after a series of heavy storms in Johannesburg. ...
As per the report in dec 2012 by another unhappy user, telkom promised escalation but nothing was reported back, what about the rest of us wanting to upgrade our netgear firmware and use our 3g modems as fail over, telkom just getting worse by the day ...
I called 10210 to cancel my adsl and data from Telkom. The consultant then offered to reduce the adsl line rental fee by 25% BUT did not mention anything about a CONTRACT. My next bill showed that i now on a 12 month contract with Telkom although i have NOT authorized them either verbally or in ...
I ordered a 1MB ADSL Line, analogue line and a 1MB Uncapped bundle. They made an appointment for installation for 28 March 2013 and told me I should be at the premises the whole day. I took leave to do that. No one came. They called me a few days later and told me that they could not fnd my address ...
I have signed up for Telkom WCDMA service were the Telkom employee said to me that it is R200 p/m including 10Gig internet data per month. The first 6 month was perfect as soon as I reached the 10Gig I was hard capped. The past 3 months I have been charge huge amounts for out of data bundle use. ...