My landline has been out of operation for a week. I logged a fault on Telkom's website reference 275CWZ090413 on early on Tuesday 9th April.By Thursday I had no feedback so called Telkom to confirm what was happening. The call centre assistant promised to flag my complaint as urgent so facilitate ...
Fifteen phone calls in two weeks from Telkom (011 9950000) asking me if I would like an ADSL Line. I have asked politely and eventually demanded that my number be removed from their Database and that they stop calling me. I am simply ignored. I have asked to speak to a Supervisor or Manager and ...
Loged a fault with Telkom on the 15th April for a faulting internet line No feedback on fault reported, when calling the call centre, operators feedback are not consistant. We run a company relying on internet access. Telkom has no sense of urgency, terrible service. That a customer must wait for ...
My mother (who is computer illiterate) was sold "Prepaid Data Bundles", which she had never received a modem or any documentation for. Now she has been blacklisted for something she has never used or know how it works. This is very upsetting as she gets calls from the lawyers everyday, ...
The poll to poll line was cut overnight the fault was reported to the telkom 10212 nr: below only responds received from Telkom: attached find date and times fault was reported. - very unhappy with the Telkom service. Following message sent to 0836311802: Telkom is aware of a cable related fault on ...
Good Day Whoever just gave me a call from Telkom was rude, Firstly he wasnt sure what my query was and when I asked him a question he dropped the call. If this is the way they do business, I would not recommend anyone to Telkom I want my service cancelled line and adsl ASAP I called in today again ...