AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Poll to poll line ws cut and reprtd, details below | #89061

Telkom
Poll to poll line ws cut and reprtd, details below

The poll to poll line was cut overnight the fault was reported to the telkom 10212 nr: below only responds received from Telkom: attached find date and times fault was reported. - very unhappy with the Telkom service.
Following message sent to 0836311802: Telkom is aware of a cable related fault on your line. We are investigating all available options to restore your service. Your reference number is 70CWK310313. Fri Apr 05 10:08:54 SAST 2013
Following message sent to 0836311802: Dear Telkom Customer, thank you for requesting fault progress online. There is still an open fault out on your line. Tue Apr 02 15:07:10 SAST 2013
Following message sent to 0836311802: This is a progress update from Telkom SA. Fault 70CWK310313 for Service ID 0217129684 is in-hand with our tech repair division. Please do not reply to this SMS Tue Apr 02 09:05:49 SAST 2013
Following message sent to 0836311802: Dear Customer, Fault 70CWK310313 has been created for Service ID 0217129684 Telkom will endeavor to resolve the problem ASAP. Please do not reply to this SMS Sun Mar 31 13:02:55 SAST 2013

Date:

Company: Telkom

Country: South Africa   City: Retreat

Category: Telecommunications

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