I reported my line on the 25 march 2013 on the 15th of april they actually send a technition to my house after being without my telephone for 20 days. My telephone worked for almost a day now my line is so noisy i cant hear anything again. so now i probably need to wait another 20 days. but they ...
We almost always receive our accounts AFTER the due date for payment. Therefore, we pay what is owing (including interest on late payment which I find unfair) within 10 days of the date due, to ensure that no lines are suspended. Twice now Telkom has suspended our lines due to non payment (even ...
I'd like to know why my bill is suddenly R945... and why I am being charged for Telkom ISP access twice in one month? I was charged for (TI DO Uncapped Advanced TIN1712881 Apr 13) on invoice Invoice date : 12 Mar 2013 And I see the same charge on Invoice date: 11 Apr 2013 (TI DO Uncapped Advanced ...
Called the call centre 10210. Our internet was off for 2 weeks. Wanted to get discount for service not rendered. Each time i explain my problem i the operator cuts off the line or transfers me to another department who then subsequently after explaining my problem then proceeds to cut me off. I ...
For 2 months I have complained to Telkom on the download speed of my Internet. I have Telkom Fastest! I keep being told that it is ok. Sometimes Technicians arrive without even a computer to check the problem! I borrowed a CellC 3G modem and compared to my ADSL line. ADSL line 5, 3kb/s . 3G ...
I am at a loss of what to say. The line in questions is an ADSL line which we run our company IP Phones off. In the 4 months we have had the line it has worked less than half the time. This is a business line and causes damage to us each time the line is not working. I placed a fault call (my 4-5th ...