I have been waiting for 4 weeks for Telkom to reactivate my landline. I moved from the one property in Durban and bought a new one at Umhlanga Rocks in April 2013. I then informed Telkom to remove my line from the old address into the new one, I HAVE BEEN WAITING FOR THE SO-CALLED TECHNICIAN FOR 4 ...
I reported our ADSL line faulty. A technician was send out who phoned me from the SDC at about 12:00 telling me that he would monitor the line as he did not find an error on this tests. I explained to him that the problem was intermittent and that there was no dial tone on the phone side. He then ...
First complaint lodged 28 March 2013 (33CTK280313), received sms that ADSL was restored - IT WAS STILL FAULTY. Second complaint about same ADSL line and problem 10 April 2013 (179CTK100413) - received sms that ADSL was restored - IT WAS STILL FAULTY. THIRD complaint - same fault - 15 April 2013 ...
I am an MWeb customer and pay R900 per month for a 4Mbps line. My wife and I are avid gamers hence the need for a fast internet connection. We have been phoning MWeb at least twice a month since the beginning of 2013 complaining about low download speeds as well as high latency/ ping. When we are ...
I previously had a Telkom ADSL account. I cancelled the account because it got to expensive. A couple of months later one of Telkom's representative were in our neighbourhood pitching a new promotion. The promotion he was selling was a Telkom ADSL line with a 3g Dongle with 500MB on each month for ...
I applied for an adsl line and was told that telkom does not have the infrastructure to support this in the area that i live - Rooihuiskraal Road. There are so many new developments in this area - how is this not supported. What is the way forward here?? When will this be looked into? ...