I have reported my telkom ADSL line several times over the past year. Only times I have any internet speed is 2:00 - 6:00 in the morning. If I phone and report the line they adjust something and it works well for a week or two then same problems start again. In my humble opinion I believe telkom ...
Two weeks after the first complaint about the ADSL problem experienced and reported to Telkom "custemor service" - a concept they have not yet heard of - is still unsolved. This problem has been reported many times but met only with an apology. In the meantime I am being billed for thr ...
My landline worked, my internet was broken out the blue for no apparent reason. I reported the fault and a guy came out and buggered my land line up AS WELL and my internet is STILL buggered.By billing me monthly, and not providing the service for which I pay, you are!!! Fault ref 1540CRK030413 ...
I never signed any contract with Telkom and therefore according to their terms and conditions of use I do not have to give 30 days notive when I cancel my service. They have however forced me to give 30 days notice and I was billed for that whole 30 days. I have escalated this matter but have ...
On the 1st of March I phoned Telkom to get the 'do uncapped 10mbps package', as stated on the website, it is R1147.37 per month. The login details were sent within a few hours, the connection speed is adequate, and the cost on the bill is as it stated, R1147, 37. However I noticed this month that ...
I had requested that my line be transferred from one location to another, this was logged at the end of Jan. There was an issue with the new building not being able to have lines installed, i have not gotten feedback from anyone with regards to the status or what is being or will be done about the ...