Hi I wanted to cancel my Telkom landline at the end of February but after calling your 10210 number a number of times I could not get hold of anyone even though I stayed on the line for more than 20 minutes! I lodged a complaint on hellopeter and someone phoned me the next day (somewhere between ...
TEL NR: 011 6605103 Since May 2012 I have been charghed fees for an ADSL line i dont have My phone has also been suspended numerous times althougn I have triede my very best to sort out this matter. The call centre keep on telling me I owe money but cannot explain why as I pay my closer deal ...
Please see my previous 7 reports about the same problem. Every time it gets escalated from here, but nobody's interested in finding the root cause of the problem and fixing it - they just want to get the fault closed asap. There are 2 faults - 1 is on the line - when it rains I cannot connect at ...
I have recently noticed that Telkom has been charging me small amounts (like R1.20) for some calls during callmore/Off peak times. I am on the weekend and off peak call option whereby these calls should be free up to 60 minutes. These amounts add up at the end of the month and is unacceptable. I ...
It is now three weeks after I first reported a non functioning ADSL line. To date Telkom has responded by a few phone calls to say they have reported the fault to their technical department who will attend to the problem as soon as possible - going for three weeks now. No wonder our country is in ...
I cancelled my telephone account with Telkom on the 12th March 2013. They told me that I had to give 30 days notice and for this reason my connections would only be disconnected on the 12th April 2013. The 12th April has come and gone and my telephone & ADSL is still connected... which means I ...