Our Telkom line and DSL on the 884 exchange has been down now for more than 3 weeks. we have logged the call 3 times already. in that period it briefly worked for 24 hours. The 2nd call we logged more than a week ago and then last Friday where inform that the problem was resolved via SMS, but it ...
I have reported a faulty telkom internet line on the 5/04/2013. To date my service has been not existent with claims that a technician was to have contacted me. but still no one has/ I have been far too patient on this matter and need my problem addressed asap. i would like to cancel my line should ...
Hi I wanted to cancel my Telkom landline at the end of February but after calling your 10210 number a number of times I could not get hold of anyone even though I stayed on the line for more than 20 minutes! I lodged a complaint on hellopeter and someone phoned me the next day (somewhere between ...
TEL NR: 011 6605103 Since May 2012 I have been charghed fees for an ADSL line i dont have My phone has also been suspended numerous times althougn I have triede my very best to sort out this matter. The call centre keep on telling me I owe money but cannot explain why as I pay my closer deal ...
Please see my previous 7 reports about the same problem. Every time it gets escalated from here, but nobody's interested in finding the root cause of the problem and fixing it - they just want to get the fault closed asap. There are 2 faults - 1 is on the line - when it rains I cannot connect at ...
I have recently noticed that Telkom has been charging me small amounts (like R1.20) for some calls during callmore/Off peak times. I am on the weekend and off peak call option whereby these calls should be free up to 60 minutes. These amounts add up at the end of the month and is unacceptable. I ...