It is now three weeks after I first reported a non functioning ADSL line. To date Telkom has responded by a few phone calls to say they have reported the fault to their technical department who will attend to the problem as soon as possible - going for three weeks now. No wonder our country is in ...
I cancelled my telephone account with Telkom on the 12th March 2013. They told me that I had to give 30 days notice and for this reason my connections would only be disconnected on the 12th April 2013. The 12th April has come and gone and my telephone & ADSL is still connected... which means I ...
Before entering into a contract with Telkom it's was repeatedly explained that the agreement is subject to the Telkom Opticon system becomes our property after the 60 month lease period. and so we entered into the contract with Telkom. 64 months later after reporting the error on Telkom's side that ...
Our Business's fax line is not working since Wednesday the 17th of April 2013. We reported it the same day - Our business receive many faxes! We got a reference number 359CWK170413 - today I phoned once again - According to the consultant - they worked on the line on Saturday the 20th of April but ...
My ADSL is out now for more than a month. The inital tech said he sorted it out. then i had to fight another two weeks to get one out. he eventually comes out and says he cannot fix it, he has to wait for a part. Then eventually they call and confirm a date and time that they will fix it, and then ...
After signing agreement with Telkom, 2 years later they cost us more than R 350, 000 plus any future revenues. The attitude has simply been - "Go sue us" and they have avoided any form of compensation or communication. The NCC has been ineffective and has possibly been paid over, although ...