Before entering into a contract with Telkom it's was repeatedly explained that the agreement is subject to the Telkom Opticon system becomes our property after the 60 month lease period. and so we entered into the contract with Telkom. 64 months later after reporting the error on Telkom's side that ...
Our Business's fax line is not working since Wednesday the 17th of April 2013. We reported it the same day - Our business receive many faxes! We got a reference number 359CWK170413 - today I phoned once again - According to the consultant - they worked on the line on Saturday the 20th of April but ...
My ADSL is out now for more than a month. The inital tech said he sorted it out. then i had to fight another two weeks to get one out. he eventually comes out and says he cannot fix it, he has to wait for a part. Then eventually they call and confirm a date and time that they will fix it, and then ...
After signing agreement with Telkom, 2 years later they cost us more than R 350, 000 plus any future revenues. The attitude has simply been - "Go sue us" and they have avoided any form of compensation or communication. The NCC has been ineffective and has possibly been paid over, although ...
As per agreement agreed upon during December 2012 my total bill for the next 24 months unless I exceed the 5GB data per month should be R585.00 and not R738.63 as I've been charged for the past 2 months. If this is not rectified by 23 April 2013 I'm filling a report at the Consumer Commission for ...
I sat on the phone today with Ntsako trying to do a simple adsl line upgrade. I was for over 30mins in total on the line, after asking Ntsako to hold for me so that I can get a number he required out of my phone book he hangs up the line. I have the call recorded on my phone as evidence. Now that ...