What has gone wrong: The policy term ended 17 August 2013. I have sent a few emails to follow up (incl my ID and proof of bank details), as well as made phone calls to the Call Centre over the past month. I was told that the monies would be paid into mine (50%) and my brothers (50%) accounts last ...
I settled my loan on 30.07.13. Phoned to confirm this on 01.08.13, spoke to Angelo. I also made sure to ask whether the 2 x R99.99 insurance premiums against the loan would be stopped. Angelo confirmed that no debit orders would go through for these again. However, despite me following up on this, ...
I took a Sanlam Icover Funeral Plan online. My first Premium was suppose to go off on the 26th of August 2013, which never happened. I sent an E-mail to [Email Removed] on 02/09/2013 enquiring about the Debit Order. I never received any response and I don't know what is going on. ...
In February /March this year I made a double premium deposit into Sanlam's bank account but unfortunately I did not supply the customer reference number. However I did supply my full name and surname upon making the deposit. As a result the double premium has been held by Sanlam's bank account. My ...
So disappointed that this problem still exists. I paid online for 8 Nu Metro movie tickets, of which only 1 arrived by SMS. And when I called their 24 hour assistant number to help solve the problem at 5:30pm, I was told that dept is closed until Monday. Now I am unable to take my family to the ...
On 2nd September I submitted a query to Sanlam asking if someone send me more detail on the Cumulus Echo Retirement Annuity? I had already downloaded the attached marketing brochure but I wanted to understand the following: o Costs; o Range of investment options; and o How the echo bonus is ...